Chase pending and overdue actions
Check every week which actions are due or overdue, and get each owner to close it or say by when.
The task in figures
- Gives you back
- 2.5 h a monthper team; today it takes 2.5 to 6.5 h a month
- Elmira today
- Does it
- Frequency
- Weekly
- Who does it today
- Analyst, Engineer
- Version
- Elmira Junior
What hurts today.
Chasing each one takes hours every week.
Nobody wants to be the one chasing, and the relationship with the teams wears down.
Finished actions stay open, and the plan looks behind.
An action plan gets done if someone chases it. Every week the analyst checks which actions are due, which are overdue, and writes to each owner: did you finish it? by when? It is the most repetitive work in continuous improvement, and the one that wears down the relationship with the teams most: nobody wants to be the one chasing.
Done today with
- Spreadsheet
- Email and chat
- Project tool
Each step, today and with Elmira.
Obeyaka knows on its own which actions are due or overdue, and when one falls due it tells its owner in their inbox and, if they talked to Elmira in the last day, on WhatsApp. Each owner asks Elmira what is pending and tells her what they finished.
| Step | Today | With Elmira |
|---|---|---|
| Check which actions are due or overdue | Spreadsheet, Project tool15 min – 30 min | Automatic |
| Write to each owner | Email and chat15 min – 45 min | Automatic |
| The owner says whether they finished it or by when | Email and chat | Your call |
| Mark done the one that was finished | Spreadsheet5 min – 15 min |
The conversation
“Replace the sealer’s blades” fell due. Did you finish it, or shall we give it another day?
- Jorge, Maintenance technician
It’s done, I finished it yesterday.
I did this:
Marked “Replace the sealer’s blades” done.
If something is not right, press “Undo” within 24 hours.
- Jorge, Maintenance technician
What else do I have pending?
You have two left, both due this week: checking the seal of sealer 3 and lubricating the sealers.
Does this happen to your team?
Book a demo and we will show you Elmira doing this task.
More cases of actions and follow-up
- Gather progress from the floorProgress arrives by word of mouth, late or never.
- Record the plan’s actionsThe agreements stay in the notebook of whoever took notes.
- Tell each owner about the action assigned to themWhoever missed the meeting does not know they have an action.