Keep the KPI dictionary

Keep every indicator of the company in one place with its definition, its formula and its owner, without duplicates and up to date.

The task in figures

Gives you back
0.3 h a monthper team; today it takes 0.7 to 1.5 h a month
Elmira today
Helps
Frequency
Quarterly
Who does it today
Lead
How it is done today

What hurts today.

  • The same indicator shows up under three names, each with its own formula.

  • The dictionary spreadsheet is out of date the next month.

  • Nobody dares retire an indicator, so they keep being measured out of habit.

Over the years a company piles up hundreds of indicators: some measure the same thing under another name, others nobody uses anymore, and for many nobody remembers the formula. The dictionary puts them in order: it lists each indicator, merges the duplicates, writes their definitions and retires the ones left over. It is almost always a spreadsheet that someone in continuous improvement updates when they can, and that is out of date the next month.

Done today with

  • Expert
  • Spreadsheet
  • Email and chat
With Elmira

Each step, today and with Elmira.

In Obeyaka the dictionary is not kept apart: the catalog’s indicators come with their definition in three languages, the app shows the similar ones before a new one is created, and Elmira lists on WhatsApp what each team measures.

StepTodayWith Elmira
List each team’s indicatorsSpreadsheet, Email and chat30 min – 1.5 hWhatsApp
Merge the ones that measure the same thingExpert, Spreadsheet30 min – 1 hObeyaka (web)
Write each one’s definition and formulaExpert, Spreadsheet30 min – 1 hObeyaka (web)
Retire the ones nobody usesExpert, Spreadsheet15 min – 30 minStill by hand
Publish it for everyone to look upSpreadsheet, Email and chat15 min – 30 minAutomatic

The conversation

No example conversation: the Obeyaka web app does it, or it comes later.